MODUL

BEBERAPA MODUL PELATIHAN YANG TELAH KAMI JALANI

   Customer Perspective

  1. Service Excellence – Sales Through Service
  2. Customer Retention, Complaint Handling, & Service Recovery
  3. Marketing & Selling Skill
  4. Negotiation Skill
  5. Communication Skill
  6. Presentation Skill

    Public Training

  1. Effective Recruitment, Interview & Selection Skill
  2. Effective  Communication & Presentation Skill 3.Budaya Kerja & Motivasi Diri
  3. Public Speaking

Business Process Perspective

  1. Bank Syariah, Produk, Dan Akad
  2. General Banking
  3. Pengelolaan Pembiayaan Mikro Syariah
  4. Disiplin Eksekusi Program Kerja
  5. Internal Audit & Fraud Prevention
  6. Risk Management & Budaya Kepatuhan Bank Syariah
  7. Good Corporate Governance (GCG)
  8. Graphonomy & Document Vervication,
  9. IT Perbankan , IT For All, Audit IT

Special Program

  1. AO (Account Officer) Basic
  2. FO (Funding Officer) Basic
  3. ODP (Officer Development Program)
  4. MDP (Managaement Development Program)
  5. SDP (Staff Development Program)
  6. Pelatihan Kepala Cabang
  7. Pembekalan Sertifikasi Manajemen Risiko 1, 2 & 3
  8. Pembekalan Sertifikasi Teller dan CS

 Financial Perspective

  1. .Financial Report,
  2. Basic Accounting for Non-accountant,
  3. How to Maximize Corporate Profit

People Development Perspective

  1. Nabi Muhammad SAW – Super Leader, Super Manager
  2. Personal Leadership
  3. How Greats Leader Leads
  4. Coaching, Counseling & Mentoring
  5. Mindset Changes
  6. Personality Plus at Work
  7. Failing Forward
  8. How to Boost Employee Engagement
  9. Stress Management at Workplace